At Linguise, we want our subscription and refund terms to be clear and transparent before you subscribe.
We want to ensure you are 100% happy with the services. If you have any technical or sales queries, please do not hesitate to contact us using the support form from the dashboard.
Your paid subscription begins as soon as you select a plan and successfully complete the payment process.
All plans are billed in advance, either on a monthly or yearly basis, depending on the option you choose. Subscriptions renew automatically at the end of each billing cycle unless canceled before renewal.
By subscribing, you authorize Linguise to charge your selected payment method for all applicable subscription fees and any related charges during the billing period.
Before upgrading to a paid plan, you have access to a full free trial period.
This allows you to test:
The free trial uses the same translation engines and service environment as the paid plan, so you can fully evaluate the service before making a purchase.
Because Linguise is an immediately activated digital service, all subscription payments are generally final and non-refundable once the billing period begins.
This is because activation instantly allocates:
These costs are incurred immediately and cannot be recovered once the subscription is activated.
For this reason, no refunds, credits, or prorated adjustments are provided after activation.
Linguise by default uses AI-powered Neural Machine Translation technology.
Translation quality may vary depending on:
Because the same translation engines are available during the free trial, refunds cannot be issued for:
By subscribing, you acknowledge that you have reviewed the translation quality and accept the AI-generated output as provided (you are free to edit the translation results).
Refunds may only be considered in limited cases, including:
All such cases are reviewed individually and do not create an automatic entitlement to a refund.
Any billing dispute must be submitted within 30 days of the charge date.
For requests submitted within 7 calendar days of the transaction, Linguise may, at its sole discretion, offer one of the following options depending on service usage.
This option is available only if service usage (AI translations generated) remains minimal during the new billing period.
No administrative fees apply to store credits.
If a refund to the original payment method is granted, it will be subject to a fixed administrative fee of $20.00 (or 5% of the transaction amount, whichever is higher).
This fee covers non-refundable banking commissions, API resource allocation, and
administrative handling.
If the service has already been actively used, Linguise reserves the right to:
This includes API calls and generated translations during the billing period.
Canceling your subscription stops future renewals only.
The subscription remains active until the end of the current billing cycle.
No prorated refund is provided for unused time after cancellation.
If you are located in the European Union or are a consumer under DIRECTIVE 2011/83/EU:
By accepting these Terms and purchasing a subscription, you expressly request the immediate performance and activation of the digital Service. You acknowledge and agree that:
As permitted under applicable EU law, this means the 14-day withdrawal right is waived once service access is granted, without affecting any mandatory consumer protections required by law.
