The best WordPress chatbot plugin has become one of the most sought-after things for website owners. You can add a WordPress chatbot plugin to complete your multilingual website features and provide the best experience to visitors.
With a chatbot, visitors can interact in real time, get the information they need, and even make transactions more easily. Additionally, chatbots can also help alleviate the burden on your support team by answering common questions and directing visitors to relevant resources.
The significance of a chatbot’s role in making your website stand out makes it worth considering adding one to your WordPress website. In this article, we will discuss many of the best chatbot plugins for WordPress that you can consider. Complete with their features!
What is a WordPress chatbot plugin?
The WordPress chatbot plugin is a software extension or add-on that allows you to integrate a chatbot or artificial conversational intelligence into your WordPress website. Typically, these plugins connect your WordPress site to external chatbot services or platforms or provide standalone chatbot solutions that run directly on your site.
The chatbot itself is an artificial intelligence program designed to simulate human-like conversation through text or voice interactions. By installing a WordPress chatbot plugin it enables visitors to ask questions, get information, make purchases, or perform other tasks through a chat interface.
What are the benefits of using the WordPress chatbot plugin?
Using a WordPress chatbot plugin can provide several significant benefits to your website. Here are some of them:
- Enhancing visitor experience: Chatbots can enhance the visitor experience by providing responsive 24/7 services that are ready to respond to requests and questions in real-time through intuitive and enjoyable natural conversations. Chatbots can also provide product recommendations or relevant content based on each visitor’s preferences. You can also turn the chatbot language into your visitors’ most spoken language to create a more personalized experience.
- Saving resources and costs: Their ability to handle common questions and routine tasks reduces the burden on the customer service team. Automating various processes like message replies saves a lot of time and energy previously required to handle these tasks manually. Ultimately, using chatbots is much more cost-effective than hiring specialized staff.
- Collecting visitor preference data: Analyzing this data provides valuable insights into the website audience that can be utilized to refine marketing and sales strategies. Furthermore, the data allows for much better and more targeted content and offers personalization based on actual information.
- Increasing website conversion and sales: By answering product-related questions, providing recommendations, and assisting in the checkout process, chatbots create a smooth and satisfying online shopping experience for customers. The cross-selling and up-selling features offered by chatbots also have the potential to boost sales figures and further revenue.
15 Best WordPress chatbot plugins for website
After understanding the importance of adding a WordPress chatbot plugin, now is the time for us to go into a review of recommended WordPress chatbot plugins for your website. Here are some of them.
Tidio
Our first recommendation is Tidio, one of its standout features being its AI-powered plug-and-play chatbot. The Tidio WordPress chatbot plugin offers 35+ workflows to reduce abandoned shopping carts, provide discounts, recommend products, generate leads, and create enjoyable shopping experiences.
You can start with ready-made chatbot templates or use the drag-and-drop visual editor to create custom conversations. Tidio also provides an intuitive dashboard for managing messages.
Key features:
- Drag-and-drop visual chatbot builder
- Dozens of ready-made chatbot templates
- Clean message management dashboard
- Mobile apps for Android & iOS
- Chatbot appearance customization
- Integration with 20+ marketing platforms like MailChimp, Klaviyo, etc.
Pricing Plans:
- Free (2 operators, 100 monthly interactions)
- Starter: $39/month
- Team: $79/month
- Scale: $399/month
- 7-day free trial
Zendesk
Zendesk Suite is a service solution that enables businesses to serve customers with AI technology and machine learning. One of its flagship products is the Zendesk Chatbot or Answer Bot. It utilizes deep learning to solve issues, route tickets to relevant agents, and continuously learns to provide more personalized interactions.
Answer Bot can scale for businesses of various sizes, supports multilingual capabilities, and integrates with Facebook Messenger and WhatsApp.
Key features:
- Customization capability for chatbot appearance
- Customization of web chat widget
- Ability to chat without limits simultaneously
- Multi-language automatic translation
- Tagging and rating of conversations
- Mobile access via Android & iOS apps
Pricing Plans:
- Team: $55/agent/month
- Growth: $89/agent/month
- Professional: $115/agent/month
- Enterprise & Enterprise Plus: Contact sales
- 14-day free trial
HubSpot
HubSpot is a popular CRM platform that offers marketing, sales, and customer service features, including a WordPress chatbot. Its visual chatbot builder enables the creation of bots to answer questions, qualify prospects, and schedule meetings.
If necessary, the chatbot can redirect conversations to relevant support team members. Other features include prospect qualification, appointment scheduling, 1,000+ integrations, analytic dashboards, and mobile access.
Key Features:
- Qualifying and getting prospects (lead generation)
- Over 1,000 third-party integrations, including Facebook & WooCommerce
- Easy-to-read analytical dashboard
- Mobile app for Android & iOS
- Universal inbox to manage all conversations
- Automatic creation of help/support tickets
Pricing Plans:
- Free forever (basic chatbot features)
- Starter: $45/month
- Professional: $800/month
- Enterprise: $3,200/month
- 14-day free trial
Smartsupp
Smartsupp is a reliable WordPress chatbot plugin that boosts sales. It combines chatbot, live chat, and video recording to provide personalized interactions. The chatbot enables automation of repetitive tasks, live chat adds a personal touch, while video recording helps identify where visitors encounter confusion on the online store.
One of its advantages is seamless integration between chatbot, live chat, and video recording to deliver a smooth and personalized customer experience.
Key Features:
- Complies with GDPR
- Support 7 languages
- Promote and increase product sales
- Welcome message
- Lead generation and qualification
- Android & iOS mobile app
- Access real-time visitor lists with eCommerce data
Pricing Plans:
- Free (limited features)
- Standard: $15/month
- Pros: $72/month
- Final: $2,000/year
- 14-day free trial
AI Engine WordPress Chatbot Plugin
This AI plugin uses ChatGPT, DaVinci, and Babbage models to add AI features like chatbots to your WordPress site. The chatbot is very easy to set up and use, with full customization capabilities such as icons, avatars, messages, positioning, and styling.
Apart from chatbots, AI Engine also offers other useful AI features such as custom template storage, access to internal APIs, and multi-language support. This makes it a strong choice for WordPress site owners looking to explore various AI use cases.
Key Features:
- Easy to use
- Internal API
- Create custom templates
- Multi-language support
- Fully customizable
Pricing plans:
- Free
- Pros: $49/year
AI Power WordPress Chatbot Plugin
AI Power is a complete WordPress-based AI package with many features, such as content writer, image generator, AI assistant, WooCommerce product builder, SEO optimizer, form builder, and chatbot. Supported by ChatGPT, DaVinci, and other models. Easy to set up with a clean interface.
AI power also collects very complete AI features in one package. It provides resources to automate and create various types of content, from writing to images, easily from your own WordPress.
Key Features:
- Easy to use
- Supports 40+ languages
- Seamless integration with various tools
- Text-to-speech converter
- Fully customizable
- AI Training
Pricing plans:
- Free (with a number of features)
- Premium starts at $9.99/month or $95.88/year
WPBot AI Chatbot
WPBot is a native WordPress chatbot plugin that is rich in features. It helps you create and manage chatbots in your WordPress dashboard without requiring any technical knowledge. Chatbots can display responses and FAQs or allow visitors to email for further support.
In addition to chatbots, you can also take advantage of features like automated content targeting and customizable remarketing strategies, allowing you to connect with your audience on a more personal level.
Key Features:
- Unlimited interactions
- On-site targeting and remarketing
- Various chatbot triggers
- Compatible with all languages
- Integration with Messenger, WhatsApp, Telegram
- Many other integration options
- 6 template designs
- Fully customizable
Pricing Plans:
- Free (light version)
- Pro starts at $49/year
Gobot
Gobot is a chatbot that allows online stores to collect data in real time to create personalized messages and intelligent follow-up questions. Its customization features allow adding logos, customizing colors, and widget positioning.
One of Gobot’s main strengths is its ability to segment visitors based on their behaviour on the site. This allows you to deliver highly relevant messages and offers to each segment.
Key Features:
- Over 100 conversation templates
- Drag and drop editor
- Visitor segmentation
- Monitoring & polling
- Social media buttons
- Analytic
- Auto follow-up tags
- NPS Monitoring (0-10)
- Email marketing integration
Pricing Plans:
- There is no free plan
- Special price (contact sales)
Acobot AI Chatbot
Acobot is a virtual shopping assistant specifically for WooCommerce stores. It allows product searches and coupon searches and has lead generation and follow-up features such as emails for abandoned carts.
Acobot’s advantage is its ability to interact via voice, allowing visitors to search and shop even when their hands are busy. This feature offers better accessibility for those with special needs.
Key Features:
- Machine learning
- Codeless development
- Product navigation & search
- Lead generation
- Greetings
- Site navigation guide
Pricing Plans:
- $9/month for virtual assistant
- Surcharge 0.58% of product value
- 15-day free trial
Collect Chat
The Collect Chat plugin is a lightweight WordPress chatbot ideal for generating leads, scheduling appointments, collecting feedback, and more. Thanks to 54 ready-to-use templates, you can create a chatbot in minutes without coding with a drag-and-drop visual editor.
This plugin collects important data from conversations to improve customer experience.
Key Features:
- 50+ chatbot templates
- Drag and drop visual editor
- Unlimited bots
- Insights & analytics
- Third-party integration
Pricing Plans:
- Free forever (unlimited bots, 50 responses/month)
- Lite: $24/month
- Standard: $49/month
- Plus: $99/month
BotPenguin WordPress Chatbot Plugin
BotPenguin takes chatbot automation to the next level while remaining easy to use for anyone. You can interact with customers automatically through marketing, Facebook, Telegram and WhatsApp.
The BotPenguin plugin provides a very attractive interface that allows you to manage all conversations from multiple channels in one inbox. It simplifies and responds efficiently to all customer interactions.
Key Features:
- Multichannel chatbot (marketing, FB, WhatsApp, Telegram)
- Analytical visitors
- Many ready-to-use templates
- Rich media options
- Imagination dashboard
- Unified discussion inbox
- Smart conversation routing & filters
Pricing Plans:
- Free (1 bot, 2,000 messages/month)
- Premium starts at $50/year or $5/month
WP Live Chat
WP Live Chat is a powerful plugin that allows you to generate leads, reduce workload, and offer 24/7 instant help with a chatbot. Equipped with an editor to create chatbots easily.
One of the main strengths of this plugin is its ability to integrate a knowledge base and FAQ into the chatbot.This guarantees that visitors receive prompt responses to common inquiries without needing to wait for a reply from a human agent.
Key Features:
- Simple chatbot editor
- Multichannel (FB, Telegram, Viber)
- FAQ & knowledge base
- Generation & leads
- Workflow automation
- Customizable
- Insights & analytics
- Unlimited chats & sites
- Mobile app
- Multi-language
Pricing Plans:
- Free (with limitations)
- Premium starts at $19/month
WP-Chatbot for Messenger by MobileMonkey
The WP-Chatbot plugin for Messenger fully integrates with Facebook pages for business. Visitors can engage in conversations via Facebook Messenger or a company website widget.
Unified inbox is used to view all conversations from one place. Site owners have access to dialogue history to gain valuable customer data. The customization feature allows you to create a personalized interface on the brand. The one-click installation makes it easy to get started, and the mobile app lets you continue the conversation from anywhere.
Key Features:
- 10,000+ integrations
- Widgets
- Unified inbox
- Template
- OmniChat Technology
- Audience segmentation
- 100% Integration with Facebook Business Pages
Pricing Plans:
- Free (1 user, 1,000 credits/month)
- Pros: $14.25/month
- Unicorn: $36.75/month
- Team: $299/month
Chatra
Chatra is a multichannel marketing tool that offers live conversational chatbots. It has a conversation-saving feature, saving important history in case agents need to look up important information.
Additionally, a powerful FAQ function provides instant answers to customers. With mobile access on iOS and Android, agents are always close by if a conversation requires human intervention. You have the ability to engage with customers via the channels they prefer, such as Facebook, email, and Instagram. Site visit monitoring helps see who is browsing your online store.
Key Features:
- Support FAQs
- Conversation template
- Lead generation
- Third-party integration
- Online & offline widgets
- Smart chatbot
- Prospects & qualifications
- Messages & triggers
Pricing Plans:
- Free forever (1 agent)
- Important: $17/month
- Pros: $23/month
- 10-day free trial
Botsify
Botsify’s no-code chatbot plugin provides omnichannel support with WhatsApp, Telegram, Messenger, and WordPress integration. There is a video library to guide users, as well as a YouTube channel for tips.
Even so, some users find the interface to be more attractive. This plugin can be customized with logos and brand colors and provides ready-to-use templates for various industries.
Key Features:
- RSS feed integration
- Multi-language translation
- Analytics & reporting
- Conversation history
- Message scheduling
Pricing Plans:
- Personal: $49/month
- Professional: $149/year
- White Label & special price (contact seller)
- 14-day free trial
How to choose the best WordPress chatbot plugin?
What are the criteria for choosing the best plugin among the many recommendations for WordPress chatbot plugins? Here are some that you consider.
- Customization capabilities: Determine how much control you want over the chatbot’s appearance and behavior, such as interface design, conversation flow, and responses provided. Choose a plugin that offers customization options to suit your preferences, such as a drag-and-drop visual builder or ready-to-use customizable templates.
- Goals and required functionality: think about your primary purpose for using a chatbot, such as generating leads, providing customer support, or increasing sales. Choose a plugin with appropriate features, such as CRM integration, knowledge base, product recommendation capabilities, or payment processing.
- Budget: Evaluate your budget and compare the pricing plans offered by different chatbot plugins. Take into account your future growth plans and choose a solution that can scale according to your needs, both in terms of capacity and features.
- Ease of use and support: provides a level of complexity in setting up, maintaining, and daily use of chatbot plugins. Check whether the vendor offers sufficient documentation, libraries, tutorials, or support services to help you resolve problems or questions.
- Integration with other services: Check whether the chatbot plugin can be integrated with other software you use, such as CRM, email marketing, e-commerce platforms, or content management systems. Good integration can improve efficiency and provide a smoother experience for customers.
Conclusion
Adding a WordPress chatbot plugin can provide many benefits, such as improving the visitor experience, saving resources and visitor preferences, and increasing conversion and sales rates. With a variety of chatbot plugin options available, it is important to consider factors such as customization capabilities, required features, budget, ease of use, support, and integration with other services.
To provide a more personal experience and increase engagement further, it’s responsive to use Linguise. Linguise is not only available as a website translation service but also in the form of a WordPress translation plugin that allows you to translate your site content into multiple languages easily.
Linguise is an advanced AI translation platform that uses deep learning technology to produce high-quality and accurate translations automatically. With Linguise, you can reach a global audience and provide a personalized experience based on their language preferences. Linguise plugin for WordPress offers features like automatic translation, translation exclusion, multilingual SEO translations for translated content, etc.
With Linguise, your website will be available in various languages. This will certainly help visitors who speak foreign languages when using chatbots on your website. So what are you waiting for? Register for a Linguise account immediately and enjoy a free 30-day trial with unlimited additional languages and a 600 thousand-word limit.
